"Special Holidays" boasts of
having a strong network presence in India, Nepal and Sri Lanka to serve all
its associates and guests globally. With our head office based in New Delhi,
various branch offices and a network of 27 representative offices throughout
are all committed in providing most personalized and professional services
at any given point of time.
"Special Holidays" is a professionally managed company,
possessing extensive knowledge, expertise and resources, specializing in
conceptualizing and execution of events, group and tours, business/trade
delegations, business seminars & conferences and individual cultural
tours throughout India.
We enjoy very attractive special discounted rates from the hotels ranging
from budget to Deluxe standard throughout India. With our varied range of
transport fleet, we ensure to provide a good value for money package and a
great deal for all our associates globally.
While "Special Holidays" serves overseas guests for their normal
regular tours to India, it has separate divisions for special interest tours
such as Incentive travel, cultural tours, eco-tours, business travel,
pilgrimage tours, conferences and conventions and cruise ships and caters to
the needs of both luxury and budget travellers.
Our company is known for new fresh ideas for tours, incentives, events,
conferences across the globe. As the company is focused on customizing
programs and tours for the client, we are flexible in our arrangements. We
do our utmost to provide for our clients special interest. Influenced
by the season of the year we will give you innovate suggestions for
activities that can range from cultural experiences to pure adventure.
An efficient team of pleasant, dedicated and services oriented
professionals are always at your service, it is our constant endeavor to
provide the best possible services to our esteemed clientele. We have
extensive experience and an excellent record of services rendered in both
the private and public sectors.
"Special Holidays" specializes in creating memorable, cost
effective individual and group travel programs. The high degree of
personalized and professional services and attention to minute details has
won the appreciation of our associates who continue to patronise us.
We are recognized by the Department. of tourism, Government of India as an
approved tour operator. We are also the members of various Travel Trade
associations including PATA, IATO, TAFI, ADTOI, IGTA, ASTA besides members
with EU Chambers of Commerce & Industries in India, Indo-American
Chambers and India China Chambers of Commerce & Industries.
It is our confident belief that we at Special holidays will
prove worthy of the confidence entrusted upon us.
Our Communication Policy & Contact Information
As a policy matter we value all contacts made with us at any point of time.
Each correspondence is valuable to us and it is always our priority to reply
you on top priority. If you do not hear from us within 12 working hours
please repeat your communication and assume that we have not received it or
that there is some technical snag in our communication system. At Special
Holidays Travel Pvt.Ltd .we use the latest communication tools and
understand the need of todays extremely busy lifestyle. It has been
our endeavor to reach out to our clients, associates and vendors within the
shortest possible time and making this habit our niche in the industry.
At Special Holidays Travel Pvt. Ltd. each correspondence is of equal
priority. We do not priorities inward correspondence and as a result we
reply to each one instantly. In case we take some time in giving a specific
reply to your query, we let you know that too, this way you are sure that
your valuable correspondence has reached us and within what time frame you
will hear from us.
The highlights of our communication system is the online chat, where you
can chat with us online within during office hours-you just need to log on
our website (www.specialholidays.net) click on the chat button available on
all pages of our site, our executive will be online to answer your queries
Quality Guide/Escorts Services
To brush tourists inquisitive minds with right and authentic
knowledge about Indias architecture, art and culture we have a GUIDESBRIGADE.
This brigade was thoroughly trained with stress on quality tourism and
attitude. Our guides are fluent in languages (English, French and German)
with extreme pleasing personality and a friendly attitude. Atithi Devo
Bhava is what we believe in and thus we just cannot think of
presenting distorted facts to tourists. Besides giving an insight into
places of tourist interest, we also fan the tourist with facts about
culture, people etc., backed by some jokes and anecdotes that make the trip
even more interesting.
To be precise we are determined to give tourism a new meaning in India and
thus we never compromise with our services. We are sure, A TOURIST
WILL COME AS A TOURIST BUT WILL GO BACK AS A FRIEND.
Our Quality Policy - An Overview
Frontline Visible Quality
- Special Holidays Travel Pvt.Ltd. is committed to the creation of a
quality culture pursuing success and excellence through dedicated
teamwork and effort.
- The company resolves to position itself on the cutting edge of the
tourism industry, choosing to lead through consolidation and innovation.
- Special Holidays Travel Pvt.Ltd. is committed to a socially
responsible, culturally respectable, environmentally sustainable and
economically feasible tourism.
- The company endeavors to foster a consistent but effective standard
of customer care and service that rank high in absolute terms as well as
relate to our peer.
Special Holidays Travel Pvt.Ltd. has a fleet of good transport. We follow
the following standard practices for most of our valued guests:
None of the cars used are more than 3 years of age.
Quality Transfer Representatives
- Spot-less seat covers.
- Mineral water.
- Wet tissues, reading material, first aid kit, fire extinguisher and
umbrella on board.
- All drivers are neat, crisp and full uniform equipped with a mobile
- Punctuality, courtesy, professionalism and grooming are the key words
to be followed at all times.
Transfer Assistance is a very important service rendered and is the first
impression forming opportunity for an operator. At Special Holidays Travel
Pvt.Ltd. we believe inWell begun is half done and thus try to
give our best short to the arrival transfer.
Quality Communication System
- Our transfer representatives are in uniform for easy identification.
- Equipped with mobile phone/handled wireless radios.
- Our representatives receive guests from within the arrival area
railway station / airport.
- The transfer representatives also help the guest with their hand
baggage/wheel chairs etc.,without any inhabitations.
- For groups we provide two transfer assistants to make the movement of
guests and luggage smooth.
- All transfer representatives are well versed in English language and
are professionally qualified in travel and tourism.
- The file-handling executives ideally provide transfers so that he/she
is aware of the guests entire programme.
- The same executive does arrival and departure both, so that the guest
is comfortable in discussing the problems and solving them instantly
- Punctuality, courtesy, professionalism and grooming are the key words
to be followed at all times.
- Online chat, where you can chat with us online within during office
hours-you just need to log on our website (www.specialholidays.net).
- Any one can reach us during odd hours through the Duty Officer
9312509576/9320072185. The duty is assigned to a senior team member in
rotation every week. The duty officer is equipped with all information
about the arrived /arriving guests and guest related problems.
- We do not priorities inward correspondence and as a result we reply
to each one instantly. In case we take some time in giving a specific
reply to your query, we let you know that too.
Should you have any problems in communicating with us or you find that
we are not adhering to our communication policy please complaint to us on:
At Special Holidays Travel Pvt.Ltd. we work as a team and believe that each
job is everyones job. We at Special Holidays Travel Pvt.Ltd. give no
excuse for the lack of quality and are committed in providing most
professional and personalised services.
Its A Special Holidays Travel Pvt. Ltd. Promise
assured when you are with Special Holidays Travel Pvt.Ltd. The very name
spells quality and highest satisfaction levels. We at Special Holidays
Travel Pvt. Ltd. pioneered the concept of TQT (Total Quality
Tourism) and mastered the art of Relationship Tourism to
synergise it with our day-to-day working, we preached it and follow it too.
Today we are at the top of the list among the special tour operation. We
are what we are today because of our associates and guests globally. Our
endeavour to strive for perfection has time and again been boosted by your
Each year surpasses the other in achievements. The growth rate, client
development, turnover, staff strength all are bound on the upward trend.
We owe our success to you all our associates and guests.
Product & Service Offered
Our India Network
- Inbound Tours Destination Management services
Special is in or name and this is our core area of
specialisation to provide most professional and committed services. This
- Special Interest Division
Our this Division offers all Special Interest programmes - Ayurveda
Tours, Incentive Tours, Business Travel Handling, Spa Tours, Golf Tours,
Sports Tours, Youth Tours, Wildlife Tours, Adventure Tours, Medical
- Car Rental & Coach Hire
We offer Online Car Rental & Coach hire throughout India.
Experience the very special care, those small things that make you feel
big a well appointed interior, chilled beer & soft drinks
coupled with snacks & chocolates to flatter your sweet tooth,
current newspapers and magazines, your personal assistant along with a
well trained chauffeur in a crisp uniform.
- Bollywood Tours
Our another specialised division for which we been among the top in
providing the Bollywood Tours in India
- NRI Division
This division of ours is most experienced and specialised in providing
and catering to all the requirements of our NRI/PIO on their viosit to
India from all over the world. We have our special brochure and packages
designed for this market.
- Worldwide Tours & Hotels division
Our recent launch by offering worldwide Tours & Hotels to the
Global market. A unique concept and product all together which is
starting to get a good popularity.
We also represent Tourism providers and suppliers in the International
Market to represent and promote their products for better visibility and
business. We are proud to be associated with some of the well known
names in this venture.
- Domestic Tours
Our dedicated and professional Tour division to serve all the domestic
guests within India for all their Travel & Tour requirements. A
unique concept comes with a very attractive brand name as - Chalo Ghumne
- Online Inventroies
We specialise in providing the Online inventories to various Global
online engines for all their requirements for South Asia. We also serve
with the complete online system and offer link exchange building
"Special Holidays" boasts of having a strong network presence in
India, Nepal and Sri Lanka to serve all its associates and guests globally.
With our head office based in New Delhi, various branch offices and a
network of 27 representative offices throughout are all committed in
providing most personalized and professional services at any given point of